Bernice Low writes on Tete-A-Tech on CNet a much needed, erudite explanation of the current situation that’s going on - TMNet promising unlimited bandwidth, but delivering much less. Although most of us here are probably aware of these issues, its good to have a more elaboration of opinion than the usual “TMNet sucks! Cheat ppl one!” sentiment.
And of course, addresses the whole lame duck argument that TMNet makes for bandwidth throttling - about Bittorrent traffic being illegal, therefore they are justified in blocking it. Interestingly enough, has anyone checked out Bittorrent.com lately? It’s looking less like a free for all piracy fest, and now has a level of legitimacy somewhere between Youtube and the iTunes music store.
Some quotes from the article: “Similarly with a telephone or mobile line. If it is used to harass someone (stalkers, heavy breathing, etc.), does that mean the service provider must be held responsible? “….”In short, it’s none of TM Net’s business what its consumers use their bandwidth and Internet connection for, because TM Net itself will never be made liable for any of those illegal activities.”
And on the issue of service quality:
Quote: “Here’s my theory on what TM Net is doing: It is generating profit or trying to do so by being as measly and Scrooge-like as possible with bandwidth, while charging the maximum public-tolerable amount for that same bandwidth.”
Which brings to mind a very real possibility: TMNet is committing fraud/misrepresentation to its customers.
Though thanks to the wtf inducing “best effort” clause included in every customers agreement, that kind of negates the possibility of legal action. Or does it?
So, what can we do about it, from a legal and consumer standpoint? Your suggestions are welcome.
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