Welcome to Redesign Malaysia: For Better Broadband, For the Rakyat. - Internet, Broadband, Malaysia, WiFi, Wireless, WiMax, Streamyx, Jaring and more…

This website is an initiative to improve Malaysia’s broadband facilities. It contains a broadband coverage map, articles on Malaysia broadband, comparisions of internet service providers and feature articles.

Redesign Malaysia is an initiative to improve Malaysia's broadband internet penetration, quality and reliability.We aim to achieve this through the compilation of relevant news articles, allowing users to have a voice, enlightening consumers on the options that are available, providing comparative statistics on ISPs, as well as the production of special features and commentary.


It is designed to be a community effort, to utilize information and feedback from broadband users and potential customers across Malaysia. We also aim to gain cooperation from the various broadband players in Malaysia, as well as support from government agencies and regulators.


Currently, we are focused on the Klang Valley, however in time we aim to expand this initiative nationwide. Let's all collaborate - to make fast, cheap and efficient broadband available throughout Malaysia.



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by Josh Lim
January 2 2009 || 5:32 am

Hello. This starts off as a “summary type post” written inspired by the following article on BusinessWeek. The article : Ten Stories that Defined Broadband in 2008 actually talks about broadband globally (with a definite US slant), and I recommend you read it before reading my comments below - which are relevant to Malaysia.

And then later on, it’s followed by a summary of some hopes for 2009, some random comments, and further developments for RedesignMalaysia.com in 2009.

1. Optical cable cuts bookmark the year

A total of three cables went out throughout the year 2008, but thankfully, internet access here wasn’t quite as badly affected as it was last time when the Taiwan earthquake affected our connection locally. As this time, it was only if you were surfing a website that was hosted in Europe or countries close to it that you would be affected.

Details on what happened here at MalaysianWireless

2. Peering Troubles Disrupt the Internet

Probably irrelevant to most Malaysians, as it is mainly a US issue between Cogent, Telia & Sprint.

3. The unwelcome rise of metered broadband.

In the time to come, it looks like local ISPs such as Streamyx will continue throttling P2P downloads. So much for “unlimited broadband”. It’s easy to market something as “unlimited”, and while most of this may be fine and unnoticed for newbie users, those that have legitimate needs for things such as video streaming, P2P and online gaming will definitely feel that they are getting shortchanged.

It remains to be seen if TM Streamyx will either:

a) provide true “unlimited” access to all
b) admit in a way that “unlimited” was a misleading term, and start offering uncapped packages at different price levels.
c) continue exactly as the way it is

Option A is unlikely, Option B is possible (but will look bad for them), and Option C unfortunately, is the most likely.

If you’re interested to see what other local ISPs to do cope with P2P traffic, read more here.

4. Wireless Broadband Takes Wings, Thanks To The iPhone 3G

There is an astounding amount of Malaysians with iPhones (well, at least among my friends). Considering that its not officially launched here, and neither do Maxis, Digi or Celcom support it officially, its quite interesting that people here have taken the trouble to crack the phone and get it to work. You cannot get an iPhone from the local Apple store - the only way is to buy it from overseas, or get it from a grey market retailer.

But anyway, the topic here is basically surfing on mobile. Local mobile wireless surfing is rapidly growing due to devices such as the iPhone, and smart phones. Which brings us to the likely conclusion of what we may see more of soon: Phone + Laptop + Internet Access packages. This is a good thing, provided that the package actually makes things cost less rather than more.

5. Planet Broadband

There are now 400 million broadband users in the planet. Malaysia still lags behind in terms of speed, price and availability. Meanwhile, Singapore which is like, 50 times smaller than Malaysia can offer broadband packages of 100 Mbps and in the United Kingdom, there are 50Mbps connections available.

Meanwhile, in Malaysia, we’re stuck with an average of 1-2, with a upper limit of 5-10 Mbps which tend to be for expensive corporate packages. There’s a rumour going around that Google wanted to host a datacenter in Malaysia, however, there is insufficient bandwidth available for their needs.

6. Outages become commonplace

In 2008, even Google, Yahoo and Amazon went down due to increased load. Malaysians will find its nothing new as we frequently are unable to access all kinds of websites on a regular basis, though, not due to problems on the part of the websites themself - rather, our connection to the internet.

7. Clearwire and the divergent fortunes of Wimax

Wimax wise in Malaysia, P1 (Packet One) Wimax is gaining some ground, together with the unfortunately obcure AsiaSpace Amax (which seems to cover only select parts in Klang Valley). YTL has missed the deadline in implementing Wimax, while Redtone has launched corporate broadband services in Sabah. More news here.

8. Troubles Return To Telecom Land

In the US, the banking, automotive, property and telecoms industry were affected by the credit crunch. Locally though, we have a dubious situation: Not many companies are affected, simply because there aren’t that many companies and choices around.

9. Good-bye, Mr Martin

While this references an FCC chairman who is largely responsible for US Telecommunication related items, it’ll be interesting to see how Barack Obama’s new team and new FCC leader will affect connectivity in the US and consequently, the world. Malaysia is very much dependent on international connectivity as well - eg, most of us use MSN Messenger, and use Google for search, etc.

Conclusion & Other News

Mobile Number Portability was probably one of the bigger things to happen in 2008 for the local telecommunications industry, and definitely shook things up. Both Digi and Celcom seem to be benefiting from this so far.

Btw, there’s now a new mobile operator apparently! If you like the novelty of having your number start with 010 (eg 010-3456789), check out XOX or news here. And if you find the service sucks, you can always keep the number, and switch operator.

Let’s hope 2009 is a better year for broadband in Malaysia! Hopefully the competitiveness happening with Mobile Number Portability in the telco field will spill over into broadband, or result in some smart “joint packages” of sorts. For example, an incentive for telcos to keep their customers from switching: Offer a broadband + mobile service package to make it cheaper/more convenient overall for customers to stay with them.

If you’re wondering what I use personally, and my thoughts on it as a consumer (it may help you make a decision if you have similiar usage patterns): If you’re planning to use a mobile broadband package: DON’T USE MAXIS BROADBAND. I did, and it was terrible. Slower than dialup although they told me my area was covered. I’m still using them for my mobile service, however that may change. There were quite a bit of dropped calls in November 2008, as well as recently, I find that SMSes need to be recent.

The BlackBerry Bold promotion for Celcom is quite tempting (switch your line to Celcom, get a free Blackberry Bold if you use above RM500 a month), though I wonder if their mobile coverage is decent (I used to have quite a bit of issues reaching people on Celcom numbers - including one of the children of someone in upper Celcom management!). I’m still using Streamyx at home/work, and its been mostly reliable in my area (Aman Suria/Dataran Prima/Tropicana/Kelana Jaya). However I’ll probably be considering the following options for broadband too: P1 (as soon as they launch in my area), or Digi or Celcom (depending if I get the Bold).

Meantime, in 2009 I resolve to update this blog more often. Hopefully even a few times a week, however most likely shorter, “breaking news” type articles. We’re still the number one result for “malaysia broadband” on Google as of 2007, 2008 and now 2009 - and hopefully, I will be able to update this blog more often and add new features (such as the broadband coverage map which is due for a rehaul).

Given that Advertlets.com (which is my day job and 1.8 year old baby startup) is set to expand quite a bit in 2009 with a new injection of funding and staff, I hope to be able to also put together a volunteer team for RedesignMalaysia to make sure this site continues to expand as well. Drop me a mail at RedesignMalaysia@Advertlets.com if you’re interested to contribute. Telcos and broadband providers are also welcome to contact me to share details - things like your IP ranges, and coverage information will be very useful. Cheers!

PS: Also look out for The Star this Sunday. Why? Oh, no particular reason :)

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I was just searching around on theedgedaily.com, and I came across an interesting piece of news - TheEdgeDaily : Gov’t may allow foreign broadband providers.

Apparently, according to the article: the government may allow new local and foreign players to provide broadband service if the existing ones do not make the service more affordable and improve the infrastructure.

The article also states a quote from Datuk Seri Dr Lim Keng Yaik: - “The directive from the Prime Minster is that national development plans override all business considerations.”

Seems like great news, doesn’t it? It’s about time! Competition will shake things up here! But guess which year the article is from? This year, 2007? Late 2006, maybe? Nope.

The article was from the year 2004.

Yet we don’t have a single formidable foreign player now, do we? Sigh.

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According to this article: “Wimax.com - Malaysia to award 2.3GHz licenses next month”, the delay of awarding the licenses since September 2006 is expected drawing to a close soon. Interesting things noted are that the operator “offering the highest speed at the lowest price” and with a “substantial amount of resources required for a nation wide rollout” will be the one most likely to win, according Malaysian Energy, Water & Communications Minister, Dato Seri Dr Lim Keng Yaik. Bidders include Redtone, DiGi and Maxis. Although not noted in the article, Green Packet might be one of the bidders. Another article titled “Foreign firms to build WiMax system in Malaysia” , says that foreign firms Alcatel, Lucent, Redline Communications and local firm Nasioncom are also bidding.

Update: Maxis & Motorola have been testing 4 live trial WiMax sites. They have announced a successful call from the KLCC trial site, and testing for the other trial sites is planned to be completed in the second quarter of 2007.
My personal plea (that I’m sure a lot of you agree with too): Please, Dato Seri Dr Lim Keng Yaik, let the winner be the ISP that we have all been waiting for.

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by Josh Lim
January 31 2007 || 3:27 am

According to this story on The Star - TM, ASPs in Pricing Tiff,a pro-tem association of ASPs called the Communications & Multimedia Assocation claim that TM is implementing a strategy that is unfair and anticompetitive to its members. For your information, ASPs provide their customers with computer- based services delivered via networks provided by carriers like TM. These services include hosted application software and Voice-over-Internet Protocol (VoIP) communications, among others.

The association claims that TM is conducting unfair business practices, stifling competition through monopoly, and breaking Malaysian laws.

(more…)

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by Josh Lim
November 2 2006 || 10:00 am

I think by now a lot of you might know about thetruthaboutprepaid.com, and, more recently, thetruthaboutprepaid.com.my. Yes, they are different, and neither might be the “truth”, or they both might be, or one might be. Who knows? As someone who is not a prepaid user of either service, I won’t comment.

But, it’s interesting, and compelling how they competing, and attacking each other in a country where comparative advertising and slamming your competitor is usually not practiced. Don’t get me wrong, its a good thing. This level of competition is exactly what we need. The kind that Carrefour, Giant and Tesco have as well. Its like, the exact opposite of a cartel. And its good for us consumers, really.

What do you think it’ll take to get the ISPs to compete to push their services and lower their rates, the same way that the prepaid war, and hypermarket price war is going on now? What do you think we can do to get it to that stage? Would the bloodshed through cut-throat competition leave only the best service providers standing, and hopefully the best service? Please enter your comments, I’ll love to hear your suggestions.

Latest Update - 15 Nov 2006, 6:39PM
Celcom seems to be winning the battle, according to this forum thread on USJ.com.my. However, do note the low post count of some of the forum users though, who seem to have just registered to post comments on that thread. Which may, or may not mean anything.

Note: at the time of writing, their website, http://www.thetruthaboutprepaid.com.my/ seems to be down…sigh. They gotta focus on their site uptime if they want to win the war though.

You can also read more on this topic at CNet Asia, Phillip Ong’s blog and also at Yahoo Answers.

Update - 02 Nov 2006, 3:30 PM Not sure what all this is about? Visit the sites and find out for yourself:

TheTruthAboutPrepaid (.com) - an very obvious attack by DiGi. Supported by heavy print, radio and event campaign. What is a bit worrying is that to some, it might appear to be a non-partial campaign. It’s obvious that no grassroots organization or society or even loyal users will have this kind of budget to pull it off. While creative, does it contradict advertising codes?

The Truth About Prepaid (.com.my) - a response by Celcom. Quick and simple one, hopefully they will follow up with more on it. Unless of course, they’re not bothered. I find it pretty silly that DiGi didn’t register the .com.my.

Mobile Market Share in Malaysia - Year 2005 stats: Maxis (40%), Celcom (38%), Digi (22%). Outdated info, but useful overall view.

The Edge - Article Excerpt:”When the magic of competition is at work, the consumer will be the biggest winner. ”

Coming soon, maybe: Another Truthful URL Perhaps - what is Maxis going to say? And Before You Think Of Some Mischief - most variations on “The Truth About Prepaid” with different TLD suffixes seem to have been registered.

RedesignMalaysia will do some studies as to who is really cheaper, and post the results here. The Truth About The Truth About Prepaid, so to speak. We’re about broadband, but hey, anything that makes communications better here is a plus. Hopefully this will open up some dialogue to why broadband can’t be as competitive here.

Josh Lim

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by andrewkhoo
April 17 2006 || 5:49 pm

“They see the pennies instead of the pounds, losing sight of the ‘pot of gold’ in the distance. They are interested only in making profits and protecting their investments, putting the future of the whole industry in jeopardy,” he said.

Read the full article at The Star Online Tech Central

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by priscilla
April 12 2006 || 12:17 pm

Today, mobile phone users — from the foreign construction worker to the high-flying frequent business traveller — are inundated with “cheaper and better” alternative services as service providers compete “in every way imaginable” to win new customers and keep them.

Read the full article at The Edge Daily.

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by andrewkhoo
February 14 2006 || 6:21 pm

Morten Lundal, DiGi’s chief executive officer, said DiGi wants to be ready to implement their 3G serivce in the shortest possible time.

“It will be a roll-out of innovative products and services designed to attract even the most discerning customer,” he said.

Read the full article at The Star Online Tech Central

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