Welcome to Redesign Malaysia: For Better Broadband, For the Rakyat. - Internet, Broadband, Malaysia, WiFi, Wireless, WiMax, Streamyx, Jaring and more…

This website is an initiative to improve Malaysia’s broadband facilities. It contains a broadband coverage map, articles on Malaysia broadband, comparisions of internet service providers and feature articles.

Redesign Malaysia is an initiative to improve Malaysia's broadband internet penetration, quality and reliability.We aim to achieve this through the compilation of relevant news articles, allowing users to have a voice, enlightening consumers on the options that are available, providing comparative statistics on ISPs, as well as the production of special features and commentary.


It is designed to be a community effort, to utilize information and feedback from broadband users and potential customers across Malaysia. We also aim to gain cooperation from the various broadband players in Malaysia, as well as support from government agencies and regulators.


Currently, we are focused on the Klang Valley, however in time we aim to expand this initiative nationwide. Let's all collaborate - to make fast, cheap and efficient broadband available throughout Malaysia.



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by Josh Lim
January 2 2009 || 5:32 am

Hello. This starts off as a “summary type post” written inspired by the following article on BusinessWeek. The article : Ten Stories that Defined Broadband in 2008 actually talks about broadband globally (with a definite US slant), and I recommend you read it before reading my comments below - which are relevant to Malaysia.

And then later on, it’s followed by a summary of some hopes for 2009, some random comments, and further developments for RedesignMalaysia.com in 2009.

1. Optical cable cuts bookmark the year

A total of three cables went out throughout the year 2008, but thankfully, internet access here wasn’t quite as badly affected as it was last time when the Taiwan earthquake affected our connection locally. As this time, it was only if you were surfing a website that was hosted in Europe or countries close to it that you would be affected.

Details on what happened here at MalaysianWireless

2. Peering Troubles Disrupt the Internet

Probably irrelevant to most Malaysians, as it is mainly a US issue between Cogent, Telia & Sprint.

3. The unwelcome rise of metered broadband.

In the time to come, it looks like local ISPs such as Streamyx will continue throttling P2P downloads. So much for “unlimited broadband”. It’s easy to market something as “unlimited”, and while most of this may be fine and unnoticed for newbie users, those that have legitimate needs for things such as video streaming, P2P and online gaming will definitely feel that they are getting shortchanged.

It remains to be seen if TM Streamyx will either:

a) provide true “unlimited” access to all
b) admit in a way that “unlimited” was a misleading term, and start offering uncapped packages at different price levels.
c) continue exactly as the way it is

Option A is unlikely, Option B is possible (but will look bad for them), and Option C unfortunately, is the most likely.

If you’re interested to see what other local ISPs to do cope with P2P traffic, read more here.

4. Wireless Broadband Takes Wings, Thanks To The iPhone 3G

There is an astounding amount of Malaysians with iPhones (well, at least among my friends). Considering that its not officially launched here, and neither do Maxis, Digi or Celcom support it officially, its quite interesting that people here have taken the trouble to crack the phone and get it to work. You cannot get an iPhone from the local Apple store - the only way is to buy it from overseas, or get it from a grey market retailer.

But anyway, the topic here is basically surfing on mobile. Local mobile wireless surfing is rapidly growing due to devices such as the iPhone, and smart phones. Which brings us to the likely conclusion of what we may see more of soon: Phone + Laptop + Internet Access packages. This is a good thing, provided that the package actually makes things cost less rather than more.

5. Planet Broadband

There are now 400 million broadband users in the planet. Malaysia still lags behind in terms of speed, price and availability. Meanwhile, Singapore which is like, 50 times smaller than Malaysia can offer broadband packages of 100 Mbps and in the United Kingdom, there are 50Mbps connections available.

Meanwhile, in Malaysia, we’re stuck with an average of 1-2, with a upper limit of 5-10 Mbps which tend to be for expensive corporate packages. There’s a rumour going around that Google wanted to host a datacenter in Malaysia, however, there is insufficient bandwidth available for their needs.

6. Outages become commonplace

In 2008, even Google, Yahoo and Amazon went down due to increased load. Malaysians will find its nothing new as we frequently are unable to access all kinds of websites on a regular basis, though, not due to problems on the part of the websites themself - rather, our connection to the internet.

7. Clearwire and the divergent fortunes of Wimax

Wimax wise in Malaysia, P1 (Packet One) Wimax is gaining some ground, together with the unfortunately obcure AsiaSpace Amax (which seems to cover only select parts in Klang Valley). YTL has missed the deadline in implementing Wimax, while Redtone has launched corporate broadband services in Sabah. More news here.

8. Troubles Return To Telecom Land

In the US, the banking, automotive, property and telecoms industry were affected by the credit crunch. Locally though, we have a dubious situation: Not many companies are affected, simply because there aren’t that many companies and choices around.

9. Good-bye, Mr Martin

While this references an FCC chairman who is largely responsible for US Telecommunication related items, it’ll be interesting to see how Barack Obama’s new team and new FCC leader will affect connectivity in the US and consequently, the world. Malaysia is very much dependent on international connectivity as well - eg, most of us use MSN Messenger, and use Google for search, etc.

Conclusion & Other News

Mobile Number Portability was probably one of the bigger things to happen in 2008 for the local telecommunications industry, and definitely shook things up. Both Digi and Celcom seem to be benefiting from this so far.

Btw, there’s now a new mobile operator apparently! If you like the novelty of having your number start with 010 (eg 010-3456789), check out XOX or news here. And if you find the service sucks, you can always keep the number, and switch operator.

Let’s hope 2009 is a better year for broadband in Malaysia! Hopefully the competitiveness happening with Mobile Number Portability in the telco field will spill over into broadband, or result in some smart “joint packages” of sorts. For example, an incentive for telcos to keep their customers from switching: Offer a broadband + mobile service package to make it cheaper/more convenient overall for customers to stay with them.

If you’re wondering what I use personally, and my thoughts on it as a consumer (it may help you make a decision if you have similiar usage patterns): If you’re planning to use a mobile broadband package: DON’T USE MAXIS BROADBAND. I did, and it was terrible. Slower than dialup although they told me my area was covered. I’m still using them for my mobile service, however that may change. There were quite a bit of dropped calls in November 2008, as well as recently, I find that SMSes need to be recent.

The BlackBerry Bold promotion for Celcom is quite tempting (switch your line to Celcom, get a free Blackberry Bold if you use above RM500 a month), though I wonder if their mobile coverage is decent (I used to have quite a bit of issues reaching people on Celcom numbers - including one of the children of someone in upper Celcom management!). I’m still using Streamyx at home/work, and its been mostly reliable in my area (Aman Suria/Dataran Prima/Tropicana/Kelana Jaya). However I’ll probably be considering the following options for broadband too: P1 (as soon as they launch in my area), or Digi or Celcom (depending if I get the Bold).

Meantime, in 2009 I resolve to update this blog more often. Hopefully even a few times a week, however most likely shorter, “breaking news” type articles. We’re still the number one result for “malaysia broadband” on Google as of 2007, 2008 and now 2009 - and hopefully, I will be able to update this blog more often and add new features (such as the broadband coverage map which is due for a rehaul).

Given that Advertlets.com (which is my day job and 1.8 year old baby startup) is set to expand quite a bit in 2009 with a new injection of funding and staff, I hope to be able to also put together a volunteer team for RedesignMalaysia to make sure this site continues to expand as well. Drop me a mail at RedesignMalaysia@Advertlets.com if you’re interested to contribute. Telcos and broadband providers are also welcome to contact me to share details - things like your IP ranges, and coverage information will be very useful. Cheers!

PS: Also look out for The Star this Sunday. Why? Oh, no particular reason :)

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by Josh Lim
October 2 2008 || 12:35 pm

There’s a new site up at www.saveandinvest.my . The purpose of the site is to encourage Malaysians to save money, and share their tips with others.

The part which I feel might interest you is the following: The prize of free broadband for a year - a 1 yearsubscription to Celcom Broadband for the best tips submitted.

I’ve posted up two tips so far: (go vote for them!)

Phone Bills : TM Net Streamyx Combo for new residences (waive fixed line rental fee)
It links back to this site (of course, haha), which shares the list of ISPs with pricings.


General : List of broadband service providers in Malaysia with prices
Two, a tip on how you can save on your phone bills through the TMNet Streamyx Combo which waives your fixed line bills.

Check out the site, and do post your own tips as well. I’ll be just as happy if one of the blog readers here read this.

Will be posting more broadband tips soon :) Including how to choose your broadband provider and cut down your costs, various pricings of broadband service providers compared, and more.

Meantime, you can check out also what some other Advertlets Bloggers have to say about the site:

Party girl Amanda Choe shares how you can get unique pieces and lower prices at flea markets
Naomi Tham writes about how sleeping early can save you money.
Student LogicYuan is smart and suggests charging your phone at work/at school.
UncleJosh talks about the growing global financial slowdown and offers some tips on how to go on dates cheaper
AprilCherrie takes you on a step by step tutorial on how to post up your tips on the site

Till then, cheers.

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Noorizam Shah writes about his Celcom 3G Data Card connection:

“Saya mula gunakan celcom 3G sejak 5 bulan lalu. Dan saya perlu membayar RM103.05 setiap bulan, untuk masuk ke laman web eBay.com saya boleh menghabiskan masa dengan makan malam, menonton televisyen siaran satu jam, mandi dan laman web yang saya nak masuk, masih lagi tak lepas-lepas. Apa nih?”

Translation: I started using Celcom 3G since 5 months ago. And, I have to pay RM103.05 every month, to go into ebay.com. I can spend some time waiting - having dinner, watching TV for one hour, and then hae a bath…and then, the website that I want to visit, will still not have loaded! WTF?

Read more here: Do you pay RM103.05 a month for a GPRS connection / Anda bayar 103.05 sebulan untuk koneksi GPRS?
Interestingly, a commentator on that blog also comments on Maxis 3G - he mentions that on a rainy day, the connection will drop to just GPRS - when usually, he can get HSDPA. Is the connection really affected by rain? I know that satellite transmission speeds are, but HSDPA? A simple search on Google returns varied results.

And for the unitiated - from fastest to slowest, this is the order: HSDPA, 3G, GPRS, WAP. HSDPA being the fastest, and WAP being the slowest. And also, connections for both Maxis 3G and Celcom 3G are meant to switch seamlessly to the fastest network available at the time, meaning if either HSDPA or 3G is not available, it will default to GPRS.

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We’re trying something new here - and we’ll like to offer a win-win situation for our readers. We are now selling prepaid top up credit for Maxis Hotlink, Celcom Xpax and TM iTalk from RM10-RM60. No need to go to the shops to buy prepaid credit - you can do it from your computer. Got a Maybank account, and e-mail address and a mobile phone? Drop an e-mail to info@redesignmalaysia.com with how much credit you’ll like to buy and we’ll get back to you. After you make payment, you will receive your top-up number via SMS.

Help RedesignMalaysia.com contine to offer broadband news and analysis, cover our hosting and maintenance costs. If we get a good response from this, we will be able to perhaps offer discounts on top up credit in future (eg, buy RM60 worth of credit but pay only RM59.80 - you get a couple of SMS free). Cheers.

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by Josh Lim
November 2 2006 || 10:00 am

I think by now a lot of you might know about thetruthaboutprepaid.com, and, more recently, thetruthaboutprepaid.com.my. Yes, they are different, and neither might be the “truth”, or they both might be, or one might be. Who knows? As someone who is not a prepaid user of either service, I won’t comment.

But, it’s interesting, and compelling how they competing, and attacking each other in a country where comparative advertising and slamming your competitor is usually not practiced. Don’t get me wrong, its a good thing. This level of competition is exactly what we need. The kind that Carrefour, Giant and Tesco have as well. Its like, the exact opposite of a cartel. And its good for us consumers, really.

What do you think it’ll take to get the ISPs to compete to push their services and lower their rates, the same way that the prepaid war, and hypermarket price war is going on now? What do you think we can do to get it to that stage? Would the bloodshed through cut-throat competition leave only the best service providers standing, and hopefully the best service? Please enter your comments, I’ll love to hear your suggestions.

Latest Update - 15 Nov 2006, 6:39PM
Celcom seems to be winning the battle, according to this forum thread on USJ.com.my. However, do note the low post count of some of the forum users though, who seem to have just registered to post comments on that thread. Which may, or may not mean anything.

Note: at the time of writing, their website, http://www.thetruthaboutprepaid.com.my/ seems to be down…sigh. They gotta focus on their site uptime if they want to win the war though.

You can also read more on this topic at CNet Asia, Phillip Ong’s blog and also at Yahoo Answers.

Update - 02 Nov 2006, 3:30 PM Not sure what all this is about? Visit the sites and find out for yourself:

TheTruthAboutPrepaid (.com)Â - an very obvious attack by DiGi. Supported by heavy print, radio and event campaign. What is a bit worrying is that to some, it might appear to be a non-partial campaign. It’s obvious that no grassroots organization or society or even loyal users will have this kind of budget to pull it off. While creative, does it contradict advertising codes?

Â

The Truth About Prepaid (.com.my) - a response by Celcom. Quick and simple one, hopefully they will follow up with more on it. Unless of course, they’re not bothered. I find it pretty silly that DiGi didn’t register the .com.my.Â

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Mobile Market Share in Malaysia - Year 2005 stats: Maxis (40%), Celcom (38%), Digi (22%). Outdated info, but useful overall view.

Â

The Edge - Article Excerpt:”When the magic of competition is at work, the consumer will be the biggest winner. ”

Â

Coming soon, maybe: Another Truthful URL Perhaps - what is Maxis going to say? And Before You Think Of Some Mischief - most variations on “The Truth About Prepaid” with different TLD suffixes seem to have been registered.

Â

RedesignMalaysia will do some studies as to who is really cheaper, and post the results here. The Truth About The Truth About Prepaid, so to speak. We’re about broadband, but hey, anything that makes communications better here is a plus. Hopefully this will open up some dialogue to why broadband can’t be as competitive here.

Â

Josh Lim

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by Josh Lim
September 18 2006 || 1:20 pm

We’ve updated the coverage map to include coverage for Celcom 3G and Maxis 3G. Click on the respective tab to turn it on. Looking forward to your comments on service performance and which area you’re in (eg - is the service satisfactory in the places covered, are there coverage areas missing, etc) - remember, this is in the context of internet connectivity via 3G Card to a laptop/PC, not through a 3G phone.

Since we only cover Klang Valley at the moment, this is worth a note: In terms of overall coverage, Maxis has wider urban coverage (Klang Valley), however, Celcom has wider nationwide coverage across Malaysia (Peninsular Malaysia, Sabah, Sarawak). You can verify this by looking at the full coverage areas at their respective sites : Celcom 3G and Maxis 3G.

On an irrelevant note, now that we’ve got more colors…turning on all the coverage areas has a rather artistic “modern art” feel to it. Try it for yourself…

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by andrewkhoo
June 23 2006 || 12:00 pm

HSDPA enables much faster data download speeds on 3G networks than is possible now. What takes minutes to download now will take only seconds with HSDPA, said Celcom.

Read the full article at The Star Online Tech Central

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by priscilla
May 29 2006 || 12:18 pm

All three mobile phone operators continued to enjoy strong subscriber growth in the first three months of the year, collectively adding just under a million users to reach 20.51 million as at end-March.

Read the full article at The Edge Daily.

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