Welcome to Redesign Malaysia: For Better Broadband, For the Rakyat. - Internet, Broadband, Malaysia, WiFi, Wireless, WiMax, Streamyx, Jaring and more…

This website is an initiative to improve Malaysia’s broadband facilities. It contains a broadband coverage map, articles on Malaysia broadband, comparisions of internet service providers and feature articles.

Redesign Malaysia is an initiative to improve Malaysia's broadband internet penetration, quality and reliability.We aim to achieve this through the compilation of relevant news articles, allowing users to have a voice, enlightening consumers on the options that are available, providing comparative statistics on ISPs, as well as the production of special features and commentary.


It is designed to be a community effort, to utilize information and feedback from broadband users and potential customers across Malaysia. We also aim to gain cooperation from the various broadband players in Malaysia, as well as support from government agencies and regulators.


Currently, we are focused on the Klang Valley, however in time we aim to expand this initiative nationwide. Let's all collaborate - to make fast, cheap and efficient broadband available throughout Malaysia.



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How’s Broadband In Your Area?
by Josh Lim
September 2 2006 || 12:43 pm
RedesignMalaysia.com Service Quality Uptime

We really hope you noticed the map on top, it’s very obvious. If you click any of the placemarks, you’ll notice that each area has specific comments. (Not all do though - try USJ and Bandar Utama as an example of how comments should be for each area.) In the course of the next few weeks, we’ll be adding more information. However, in a sense we are limited because we can only infer based on what we can find online, and comments from people we know. This obviously limits us.

So…we’ll like to invite you to submit more information about your area, as comments on broadband coverage in a specific area best come from the people who actually live there.

For example, if you’re from Dataran Prima, you could say that “Broadband here seems to be available most of the time although slow sometimes, except for several occurences where the network configuration seems to change overnight, and I can only connect directly from the modem to my laptop - I can’t seem to get it to work with the router without reconfiguring it all over again. I tried calling TM (and was put on hold for nearly 15 minutes)Â to send people, and no one came even after lots of shouting for many days…until I found my own network guy to fix the problem…”. You can see that was specific, and that applies true for me actually. What are your comments?

E-mail us - with …

  1. Your name
  2. The name of your area (eg, SS2, Petaling Jaya)
  3. Which service provider(s) you are using, and which package if applicable
  4. Using for home or office use?
  5. Your comments on broadband coverage in your area

Send it to this e-mail address or register then leave a comment on this post:Â info@redesignmalaysia.com

Josh

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Undilah Untuk Broadband Yang Lebih Hebat
by Josh Lim
September 3 2006 || 4:13 am
RedesignMalaysia.com

Firstly, we would like to thank Mohd Ismail of mohdismail.com who is the first to link us using the buttons on the Spread The Word page. He’s the first out of hopefully, many, many others.

Other than that, we’re proud to say that it’s only the third day since our official launch, and already we’re already result #30 for a search on malaysia broadband and #59 for broadband in malaysia. We must be doing something right, I hope.

However, there are yet many people who have yet to hear of this site. We would like to ask for your undi, as your vote would allow us to expose ourselves to more people on this initiative. Do vote for us at SpyMy.com and Digg.com.my, as a vote for RedesignMalaysia.com is a vote for better broadband!

Josh

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People dissatisfied with TMNet Streamyx
by Josh Lim
September 4 2006 || 6:34 pm
RedesignMalaysia.com Service Quality Uptime TM Net Streamyx Consumer

Found this recently on The New Straits Times - on the same day that we launched RedesignMalaysia.com, Ian Miles Cheong from Ipoh’s letter to the New Straits Times was published. He says:

Ian Miles Cheong in the New Straits Times: As a subscriber of the Streamyx service who pays RM66 a month, I feel I am not getting my money’s worth with the speed or line quality provided. Despite the fact that my Streamyx subscription is advertised as being a “1mbit” connection, I am only able to get 5-10 per cent of the performance most of the time.

In fact, I am unable to download movies, listen to music or even surf web sites because of the slow speeds.
What happened to all the promises about bringing high quality broadband Internet service to all Malaysians?

Read the full letter at The New Straits Times : Time to buck up, Telekom

There’s more dissatisfaction online as well…

Suanie.net has a list of Bloggers Pissed With Streamyx. It covers several posts from different bloggers on connection problems, activation problems, and general rage.

Suanie.net: No, this is not an April Fool’s joke. The reverse, actually. I thought I’d make a list of all the recent complains by bloggers on our much loved and hated Streamyx. You know, because I can.

Paul of PaulTan.org says that Streamyx is pointless, and continues to add the following:

PaulTan.org: Incompetent fools. Never have I seen such widespread performance degradation before. Connections to servers that have local peering like racks in Netmyne and Jaring are also affected. So it couldn’t be an issue of international link. Submarine cable snapped again? Aliens kidnapped the DSLAM switches? Pet goat ate your router?

I’m just curious. Is there anyone at all who is satisfied with Streamyx’s services? Or are you pissed off like them? Send us your links and blog entries, perhaps we can compile a special page for your complaints…

Josh

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Broadband Penetration - is TMNet Inflating Figures by 700% ?
by Josh Lim
September 5 2006 || 4:17 am
RedesignMalaysia.com TM Net Streamyx National Broadband Plan Datuk Seri Dr. Lim Keng Yaik

TMNet vs Dato Lim Keng Yaik
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As a members of the public, we are left to wonder why there is such a wide disparity between supposedly “official” statistics. So, who’s right? Read more in the Features section of Redesign Malaysia…

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Wanna Meet The Management Behind TMNet Streamyx?
by Josh Lim
September 5 2006 || 3:13 pm
Service Quality Uptime TM Net TM Streamyx Consumer Michael Lai

Jeff Ooi of JeffOoi.com fame is organizing a Streamyx User Group Meeting for users from the Klang Valley on September 15th 2006. This is an excellent opportunity for your views to be heard, so do come in person - don’t ask someone else to go for you, or pass the message along to me to pass along to them, get what I mean? Its not going to be just a PR thing with a customer service representative - the CEO of TMNet, Michael Lai will be there, as well as heads of various departments within TMNet. An overview of what the Streamyx User Group is for (excerpts from Jeff Ooi’s first post on the subject of the Streamyx user focus group and the second post on the upcoming meeting)

“No, this is NOT going to be a Streamyx bash-shop. Rather, we will take the positive and productive approach to listen to feedbacks from Streamyx customers about their user experience, suggestions for QoS improvement, and perhaps test out new Streamyx products and services which are in the pipeline.”
“We expect to have a meaningful session to dialogue issues close to the hearts of Streamyx users, like Quality of Service (QoS), customer education on trouble-shooting, the 1300-88-9515 Call Centre, service availability in matured and new housing areas…”
“I hope bloggers at large — who are mostly serious broadband users — would help us in publicising this event.”

So, do take part in the Streamyx User Group. Details are available here at JeffOoi.com - Streamyx User Group meeting confirmed. If you are curious as to how the previous event went last year, you can check it out here at BrandMalaysia.com - Bloggers Clicked With TMNet. If you are confirmed to come for the event, let us know too (cc your RSVP e-mail to info@redesignmalaysia.com). Let’s take a proactive step for better broadband, not just complain about it.

Josh

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