Generally, the people from TMNET in attendance, displayed a propensity for cutting straight to the issue head on. The manner of which they readily admitted imperfections, while contemplating suggestions to overcome them, was reassuring, and reflected a management culture that is more customer-oriented and result-specific than one that I was expecting.
…From the start, we breached the subject of speed. When discussing this issue, there is a need to firstly understand that there are two sides of a coin. Heads and tails. It was clear that while TMNET is struggling to give their customers a heads up on services received, the customers however, are feeling that they are getting the tail end of the deal.

Read the full article at Brand Malaysia.com

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…we will take the positive and productive approach to listen to feedbacks from Streamyx customers about their user experience, suggestions for QoS improvement, and perhaps test out new Streamyx products and services which are in the pipeline.

Intel believes WiMax can facilitate better education, healthcare, agricultural productivity and incomes

Read the full article at The Edge Daily.

This is 100,000 more than its current 400,000 broadband Internet users. The Internet service provider unit of Telekom Malaysia Bhd also has about two million dial-up customers out of the industry’s total estimated 3.5 million.

Read the full article at The Edge Daily.

He said more could be done by telecommunications companies to increase their coverage and quality of service, such as by sharing infrastructure.

Read the full article at The Edge Daily.

I write to you as a member of the very fed-up Malaysian rakyat. Each time I see those advertisements on TV about how wonderful broadband access to the Internet is or rather can be. I’m sure you’ve seen them yourself. Smiling faces, contented subscribers enjoying the high speed Internet connection. At home, in the office, on the phone even. I must admit that each time I see those ads I curse the company/ies responsible.
Read the full article at The Edge Daily.